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Challenges for Regulators

Following the banking crisis many blamed the greed driven, unsound investing of the financial institutions that stood as paragons of security, prosperity and respect in our society. Eventually the blame game pointed its figure at the regulators who, they said, should have done more to curb the renegade investment activities...

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Outsourcing in a Recession

Outsourcing and the associated Business Process Outsourcing (BPO) service providers are effectively all about cost saving, by offering cheaper labour to companies located in places where labour costs are higher – basically a labour arbitrage. On the surface it is good for the company, as it reduces costs; good for...

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Empowering Developing Nations

Poverty is a reality faced daily by millions of people in scores of countries around the world. However, poverty is found in mainly those countries economically referred to as ‘3rd world’ or ‘Developing Nations’. Until most recently, two of the most populated countries in the world, India and China, were...

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Too Big to be Safe

Putting all your eggs in one basket is never a good idea, as it constitutes a ‘single point of failure’ or so Engineers will tell you. Hence, it is surprising why organisations, when it comes to choosing their outsourcing partner, usually go with one of the big Business Process Outsourcing...

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Necessity to Innovate

As the 2008 recession takes its toll on businesses and communities across the globe, one approach by businesses would be to simply cut back and hope to rise out the recessionary storm with a strategy to do as little as possible and go with the status quo. Necessity to Innovate...

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